For customers for whom the quality of the finish is as important as the quality of the stone, we offer different options of our natural stone installation service. Our installations manager, John Montgomery, and his team have worked with an impressive list of very discerning clients including celebrities and high profile VIPs.
Our full service is where we undertake the installation using our team of experienced stone installers. However, in addition to installing the stone, we will also advise on the substrate build up so that your building contractors understand how to prepare all the surfaces. Following the installation, we will carry out the final clean and seal of the stone ready for handover to your customer. Then, to minimise any issues with future maintenance, we provide you with a step-by-step schedule that sets out the cleaning process that should be followed. Our ongoing maintenance advice is supported by the world’s leading natural stone care company, Fila of Italy.
For customers who prefer to use their own installers but still want to avoid risks with the preparation and installation, we offer an on-site pre-installation survey where we discuss how the surfaces should be prepared and how the stone should be installed. This will equip your own installers with the knowledge to carry out the installation themselves.
Furthermore, we have created a seminar specifically for architects and designers who would like to understand more about how to avoid installation errors.
